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Every now and then ones mind needs a bit of culture… might it be tickets for the opera, the ballet, a drama or a trash metal concert, the purchase of a ticket for wheelers always can be very difficult and different at any time you’ll try it. You have to take this sportingly, otherwise only psychotropic drugs may help.
In earlier days you went to the ticket center, placed the money on the desk and you got your ticket, or you didn’t because the event was sold out already. To manage this online wasn’t a problem either.
Next time when you are ordering a ticket online try to search for a ticket for wheelers…
Forget about ordering!!!
Nearly every time the tickets for wheelers are sold by the promoter of the event. What a madness!!!
The reason is a mystery and they probably don’t know why themselves.
Probably it was like this ever since.
At some concerts the friendly mate of the ticket center is able to organize the tickets at the promoter. Then you’re on with only two phone calls, one email, an online transfer of the payment and the hope for delivery of the ticket by mail. If you ordered an additional ticket for your “escort” it means to cross the fingers twice.
Alternatively the ticket or call center provides you with a phone number of the promoter of that event. With a little bit of luck they run their own ticket shop and you reach an arrangement quickly.
If the phone number belongs to the managing director the procedure may take a little time, but you should appreciate that this guy also has other things to do. Razzing him a bit doesn’t harm…
Till now I always managed to get a ticket anyway if the concert tickets weren’t sold out before, but slowly even I get mad…
Project: wheelchair ticket for Sunrise Avenue
Fairytale gone bad!!!
(song title, Sunrise Avenue)
When calling the official ticket center I was redirected to a cell phone number. That mate gave me another extension number. When calling, a cell phone again, I was told that the mailbox is occupied completely, great…! Unusually I got a callback of the managing director himself, he told me that there were tickets available and gave me an email address: tickets@***.de.
During weeks I wrote emails which weren’t answered at all. Meanwhile my pulse went up, so I contacted the band Sunrise Avenue directly on the 6th of January (the email address was posted on the official website of the band) and called attention for the grievance that I was ignored totally.
Today we have the 26th of January and I haven’t got any reply from them either yet. Well, it’s understandable and comprehensible that they can’t answer everybody, and they can easily waive the price of one ticket. Despite that wheelers need a lot of space!!!
Does anybody actually take me seriously???
At the 10th of January I called the official phone number of the ticket center at the promoter of the event again. This time it was a call center, but they couldn’t sell me a wheelchair ticket either. Instead I got a phone number, this time the extension number “0” with which I reached the managing director again, how apt… 
Am I the „Hauptmann von Köpenick“??? (German story)
After a conclusive argumentation of the boss why none of my inquiries were answered he promptly issued me an invoice for the ticket online. After settlement I should receive the ticket by mail.
I paid online immediately!
After a week I inquired on the phone where my ticket was?? The invoice number had been missing and the accounting wasn’t able to assign the payment… ho, ho , ho…!!
The day before yesterday I finally received the ticket, meanwhile the anticipation is limited.
At first sight we couldn’t even see what is the difference to a „normal“ ticket:
Just at a look on the backside you can discover the special feature: besides the handwritten (!) notice ” + escort” there was an official stamp with a signature (presumably of the managing director himself):
I will visit that event in any case, at least to get to know if I am the only wheeler at the concert??
I’m eager to see if I’ll get a message from the band Sunrise Avenue before the concert.
Translator Teo