Addendum to the fairy tale from June 29th

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Where are the 70.000 workers at Frankfurt Airport???

I would keep you up to date about my correspondence with Fraport (operating company of Frankfurt Airport) (see older blog post).

I received a reply to my e-mail quickly that the background needs to be investigated first which is quite reasonable, but which could last for a while due to holiday season.

I had to smile a little, again nobody was there…, which actually was my challenge* after the landing in June.
Enough whinging!!!

Yesterday a very nice lady from Fraport called me.
I was very surprised how exactly she had investigated this incident.
She expressed extraordinary understanding for my situation at that time and explained to me plausibly that there have been conversations with the responsible staff, and such a thing should not happen again.

I repeatedly experience that one is able to move something if you take the effort and draw attention to a nuisance, or other little fouls.
With the internet you can find the correct contact person/ e-mail address within seconds, and an e-mail with photo is quickly written.

* There are no problems, there are just challenges and a big challenge is a project.

Translator BL

 

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